Cobrança indevida

AVG Subscription
3

Hello Sarita,

We acknowledge your request for a refund.
AVG support through the Community channel is available only in English.
You can make use of Google Translator ( https://translate.google.com /) to translate this post.

You were charged because of the auto-renewal. 
Our system did send prior email notification on 08/26/2021 about this process and the charge that is going to be taken.
We've sent you an email regarding your refund request. Please check and revert to us.
Thank you.

1
Boa tarde, 
recebi no meu cartão (já com a fatura fechada), a cobrança de 99,00 reais da DRI*AVG Technolog,
porém eu não contratei nem concordei com renovação de serviços. 

Alias esse cartão é novo, o que vem a questão de como conseguiram meus dados? 

Peço o reembolso do valor e cancelamento de qualquer serviço, pois não contratei. 

Grata, Sarita
2

Hello Sarita,

We acknowledge your request for a refund.
AVG support through the Community channel is available only in English.
You can make use of Google Translator ( https://translate.google.com /) to translate this post.

You were charged because of the auto-renewal. 
Our system did send prior email notification on 08/26/2021 about this process and the charge that is going to be taken.
We've sent you an email regarding your refund request. Please check and revert to us.
Thank you.