'come back with us' mail when I've not cancelled my subscription?

AVG Subscription
3

Hi Ilaria,

We are sorry to hear this.

We will help you with the account information.

It isn't recommended to share account/order, personal info over this public post

We have sent you an email to your registered email address. Please check for the email and revert back to us

1

Hello, please help me understand. I've just received an email with a discount for a 1-year subscription if I choose to reactivate Internet Security. From what I can see the antivirus is still active and fully operative, I don't see anything unusual in my AVG account. Was this mail a mistake?

2

Hi Ilaria,

We are sorry to hear this.

We will help you with the account information.

It isn't recommended to share account/order, personal info over this public post

We have sent you an email to your registered email address. Please check for the email and revert back to us