Comfirmation mail and activation code

Hi,
I ordered a two year AVG security subscription on the 2nd of june, however i have yet to receive a comfirmation mail and activation code. An amount of 149.99 euro did transfer to AVG technologies with  reference code: removed. As well, i cannot see the subscription that I bought in my account under my subscriptions. I hope you can help me with this problem as soon as possible.


Hello Rein.

We are really sorry to know this.
We will check and help you with this.
It isn't recommended to share any of your personal or sensitive information over the public forum.
On checking your account with the given order reference number, there is no records found.
Usually, orders placed via wire transfer will take 8 business days to get processed. Once the order goes through successfully, you'll receive the order confirmation email.
Thank you for understanding in advance!

Hello Rein.

We are really sorry to know this.
We will check and help you with this.
It isn't recommended to share any of your personal or sensitive information over the public forum.
On checking your account with the given order reference number, there is no records found.
Usually, orders placed via wire transfer will take 8 business days to get processed. Once the order goes through successfully, you'll receive the order confirmation email.
Thank you for understanding in advance!