Comment me désabonner

Hello Marie-christine.
Support is currently available in English only. Please use a translator (for example, https://translate.google.com /) to read our message.
We acknowledge your request to cancel the upcoming automatic renewal.
However, you do not have an active subscription for AVG registered under the email address that you use to contact us here.
I have sent an email requesting more details to assist you.
Please check and confirm those details in a reply to proceed further.

J'ai un numéro de licence pour une protection antivirus qui s'achève en septembre ; je ne souhaite pas renouveler mon abonnement et je ne réussis pas à le faire dans la section abonnement qui ne reconnait pas mon achat. Que faire pour ne pas être prélevée de la somme de 89 € ? Pouvez vous procéder à mon désabonnement ? Merci

Hi Roger,

We will help you to cancel the auto renewal.

Please contact us through separate post to assist you further.

It isn't recommended to share account/order, personal info over this public post
Please delete the order number and email address.

bonjour, je veux vraiment savoir combien de temps faut-il pour que votre demande de désinscription soit traitée ? (subway surfers (https://subwaysurf.co))

Hello Marie-christine.
Support is currently available in English only. Please use a translator (for example, https://translate.google.com /) to read our message.
We acknowledge your request to cancel the upcoming automatic renewal.
However, you do not have an active subscription for AVG registered under the email address that you use to contact us here.
I have sent an email requesting more details to assist you.
Please check and confirm those details in a reply to proceed further.

I wish to cancel my automatic subcription from 13.10.2020 with original order number 10838876972,but i am having problems, could you help.Thanks
name : De Groote Roger e-mail :  de.groote.roger@telenet.be

bonjour, je veux vraiment savoir combien de temps faut-il pour que votre demande de désinscription soit traitée ? (subway surfers (https://subwaysurf.co))