Hello David,
Thank you for reaching out, and I sincerely apologize for the delay in getting back to you.
My name is Jovana, and I work with AVG Support. I understand you've encountered an issue with your tower after updating a driver using AVG Driver Updater.
I'm truly sorry for the inconvenience this has caused. I recommend trying a system restore to revert to a point before the affected driver was installed. You can find instructions on how to perform a system restore here: System Restore - Microsoft Support
If the system restore doesn't solve the problem, we will need to investigate the issue further. I suggest contacting our technical support team directly through the following link, so one of our specialists can assist you in resolving this matter.
https://support.avg.com/avg/en/ww/home/current/contact
Thank you for your patience and understanding.
My tower is not running now I can't do anything on it I had a computer specialist look at it he couldn't get it put right he will be doing a report on it and letting me have the report as soon as he's done it.i can't do anything on it now it saddens me all because of downloading that driver updater? I request from yourselves compensation for replacement of a new tower which is around £300 to £400 .I would be very grateful if there is something you can do to help me I can't do anything on it all I get is a blue screen??.I look forward to your response.thankyou.
Hello David,
Thank you for reaching out, and I sincerely apologize for the delay in getting back to you.
My name is Jovana, and I work with AVG Support. I understand you've encountered an issue with your tower after updating a driver using AVG Driver Updater.
I'm truly sorry for the inconvenience this has caused. I recommend trying a system restore to revert to a point before the affected driver was installed. You can find instructions on how to perform a system restore here: System Restore - Microsoft Support
If the system restore doesn't solve the problem, we will need to investigate the issue further. I suggest contacting our technical support team directly through the following link, so one of our specialists can assist you in resolving this matter.
https://support.avg.com/avg/en/ww/home/current/contact
Thank you for your patience and understanding.