Complaint and not honoring there guarantee within 30 days

Hello Jim,
We apologize for the inconvenience caused to you.
Please use the following link to apply for refund.
https://support.avg.com/support_sales?l=en_US

Please feel free to get back to us for any issues with AVG.
Thank you.

I bought AVG tech support and ultimate and I am still having problems and want a refund. This product is only 8 days old. They tell me they will look into the problem. I had to go to microsoft to fix my problems.

Hello Jim,
We apologize for the inconvenience caused to you.
Please use the following link to apply for refund.
https://support.avg.com/support_sales?l=en_US

Please feel free to get back to us for any issues with AVG.
Thank you.