Hi Trudy,
I apologize for any inconvenience this may have caused. I see that you already requested a refund for AVG Express Install Support and it will be processed soon. I would also like to inform you that it is AVG Internet Security (1 computer) license which you purchased but not the Unlimited version of AVG.
I have sent you an email instruction to get connected with our remote technical support team for free. Please follow those instructions to get in touch with them and they will be glad to assist you with the installation.
If you still chose to get a refund, visit https://support.avg.com/RefundForm to fill in the refund form and submit it. Upon successful submission, our refund team will process your request and get back to you via email with in 3 business days.
The AVG Anti Virus, Unlimited, $69.99 gave me too much trouble to download the program on my computer, and I do not want to spend $19.99 extra for the help I need. I am requesting a refund, since I am not satisfied with the complication of installing the program.
Hi Trudy,
I apologize for any inconvenience this may have caused. I see that you already requested a refund for AVG Express Install Support and it will be processed soon. I would also like to inform you that it is AVG Internet Security (1 computer) license which you purchased but not the Unlimited version of AVG.
I have sent you an email instruction to get connected with our remote technical support team for free. Please follow those instructions to get in touch with them and they will be glad to assist you with the installation.
If you still chose to get a refund, visit https://support.avg.com/RefundForm to fill in the refund form and submit it. Upon successful submission, our refund team will process your request and get back to you via email with in 3 business days.