Component linkscanner is not active

AVG Protection
3

Hello Nuria,

We are sorry for the inconvenience caused.
We request you to remove the complete traces of AVG program using the AVG remover tool as mentioned in this article: http://avgread.me/1DEtNP0 and install AVG Internet Security Unlimited devices by following the steps as mentioned in this article:
http://avgread.me/1FKGRZI .
Please feel free to contact us if you need any assistance.

1

I have installed  AVG Internet Security - Unlimited (Formerly called AVG Protection PRO)  on 19/11/2016 without problems.

Now, my linkscanner component is inactive. I have tried to repair , and updated without sucess.

If I try to uninstall it, it will not let me , Error oxe001f921.

It seems I have installed 2 versions
AVG Proctection version 2016.131.7924 from 19/11/2016
and AVG version 1.113.250020 from  1/12/2016

Please, could you advise me?

Thank you

2

Hello Nuria,

We are sorry for the inconvenience caused.
We request you to remove the complete traces of AVG program using the AVG remover tool as mentioned in this article: http://avgread.me/1DEtNP0 and install AVG Internet Security Unlimited devices by following the steps as mentioned in this article:
http://avgread.me/1FKGRZI .
Please feel free to contact us if you need any assistance.