Compra debitado dos veces en mi cuenta de tarjeta de credito

AVG Subscription
2

Hello Juan,

As Linda informed, you're looking for a refund of duplicate charge of AVG Secure VPN. 

We couldn't find any duplicate charges of AVG Secure VPN from the e-mail address you used to contact us here. 

The recent charges are for the below products:
- AVG Secure VPN (2 years) on December 14, 2018 which costs 419.00 ARS.
- AVG TuneUp Unlimited (2 years) on December 12, 2018 which costs 799.00 ARS.

Are you referring these charges? 

Keep us posted here. Thank you. 




11

Hi Juan.
AVG support is currently available in English only. Could you write us in English? We will be waiting for your response and are eager to help!

13

Muchas Gracias a todos por vuestra compresion. Saludos a todos Felices Fiestas y un mejor 2019

14

nueva consulta:  no puede activar AVG SECURE VPN- LEYENDA "ERROR DE CONEXION", que puedo hacer?, figura instalado en mi PC

12

Yes, In If the duplicate charge a reimbursement.

thank you very much.

1

ME DEBITARON 2 (DOS) LA COMPRA DEL PRODUCTO; AVG SECURE VPN MULTIDISPOSITIVO.

COMO HAGO PARA RECUPERAR UNO DE LOS PAGOS

3

Thank you for the confirmation.

We have processed refund for the incorrect order under the misspelled email address and send an email confirming this refund.

10

Hola Juan,
Puedo ayudarte con la traduccion tuyos.

AVG… Juan is saying that he's been charged twice for the VPN program.  Please could you refund him for one of the amounts or he will have to cancel his subscription.

8

Muchas Gracias a todos por vuestra compresion. Saludos a todos Felices Fiestas y un mejor 2019

4

hola lamentablemente no puedo y no se escribir ni leer ingles.

solicito la colaboracion de alguno de la comunidad que puede ayudarme a preguntar y responder. 
2 (two)  debit la compra de $ 419,00-  necesito recuperar una y no se como hacerlo o debera anular la sucripcion.

Si alguien me ayuda . seria genial- debe haber alguien de los expertos de la comunidad que sabe castellano.

gracias

5

Juan, AVG support is currently available in English only on this channel.
Could you write your query in English? We will be waiting for your response and are eager to help!

6

Yes, In If the duplicate charge a reimbursement.

thank you very much.

7

Hi Juan.
AVG support is currently available in English only. Could you write us in English? We will be waiting for your response and are eager to help!

9

Hello Juan,
If you are not able to communicate with us in English, please try one of the following:
Search our support pages for answers to your question at http://www.avg.com/support .
Contact a reseller near you to assist you further. You can find the list of official resellers at
http://www.avg.com/reseller-locator