Hello Jorge,
I apologize for the inconvenience caused. Please follow the steps below to resolve the issue and activate Hackers protection (firewall).
Open AVG Internet Security, click on Menu, select About and then Subscription.
Click on Logout to logout from the Zen network.
Now, the license will be shown and ask for Remove License / Enter new license.
Click on Remove Lincese and AVG Protection will be downgraded to Anti Virus Free version.
Click Restart now on AVG interface.
After the restart, please login to AVG using your AVG Myaccount email address and password.
AVG Internet Security shows as inactive and Prompts restart.
Restart the PC once again. After the restart all the components in the AVG Internet Security should be “Active”.
Hi, I have Internet Security unlimited and also pc tune up unlimited. I have the same problem Darren Butterfield (post of July 27th) , my AVG ask me to restart the computer to enable some security features. (Hacker attack not protected) Tell me please, what I can do to solve it.
Thanks in advance
Hello Jorge,
I apologize for the inconvenience caused. Please follow the steps below to resolve the issue and activate Hackers protection (firewall).
Open AVG Internet Security, click on Menu, select About and then Subscription.
Click on Logout to logout from the Zen network.
Now, the license will be shown and ask for Remove License / Enter new license.
Click on Remove Lincese and AVG Protection will be downgraded to Anti Virus Free version.
Click Restart now on AVG interface.
After the restart, please login to AVG using your AVG Myaccount email address and password.
AVG Internet Security shows as inactive and Prompts restart.
Restart the PC once again. After the restart all the components in the AVG Internet Security should be “Active”.
I apologize for the inconvenience caused. Please follow the steps below to resolve the issue and activate Hackers protection (firewall).
Open AVG Internet Security, click on Menu, select About and then Subscription.
Click on Logout to logout from the Zen network.
Now, the license will be shown and ask for Remove License / Enter new license.
Click on Remove Lincese and AVG Protection will be downgraded to Anti Virus Free version.
Click Restart now on AVG interface.
After the restart, please login to AVG using your AVG Myaccount email address and password.
AVG Internet Security shows as inactive and Prompts restart.
Restart the PC once again. After the restart all the components in the AVG Internet Security should be “Active”.