Computer not protected

Hello Mike,
I'm sorry to hear about this. Please share a screenshot of the AVG User Interface to assist you further. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

my computer says its protected but up above that is a message that says my computer protection is turned off, I hit the fix now button but nothing happens

Hello Mike,
I'm sorry to hear about this. Please share a screenshot of the AVG User Interface to assist you further. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

I am having the same issue.
User-added image

Hello Sheila,

I understand the inconvenience.
If "Fix Now" button doesn't help, try repair of AVG Antivirus Free as mentioned (here).
Keep us informed about the status.

I am having the same issue.
User-added image