Hello Diane,
We apologize for the inconvience caused. We do understand your concern.
I see that you have purchased AVG Internet security till 1/1/2016
We request you to use AVG remover tool using this link :http://www.avg.com/tools#tba2
Then Please install AVG internet security using this link: http://www.avg.com/us-en/download
Please feel free to contact us.
Thank you for choosing AVG.
This morning I got a message to say my computer was at risk. When I clicked on AVG it showed"No Active Components in AVG"
following the AVG advice sheet I tried to download and repair. The download was unsuccessful showing error code Oxc00070643
I followed the advice sheet for this error which said download and repair. The download would not proceed as it said another download was already in operation.
I have messed about for ages now to no avail. I tried to get advice on live chat to no avail. Support should be much easier than this!!! If I don't get help here I am going to cancel AVG and obtain a system that supports me. can anyone help?
Hello Diane,
We apologize for the inconvience caused. We do understand your concern.
I see that you have purchased AVG Internet security till 1/1/2016
We request you to use AVG remover tool using this link :http://www.avg.com/tools#tba2
Then Please install AVG internet security using this link: http://www.avg.com/us-en/download
Please feel free to contact us.
Thank you for choosing AVG.