Computer not protected

AVG Performance
3

Hello Diane,
I apologize for the inconvenience you experienced in this case.
I request you to please repair AVG using the article http://avgread.me/1BVxDSY to resolve your issue.
Please feel free to get back to us for further assistance.
Thank you.

1

AVG shows computer "not protected" and Web "partially protected"
All other areas seem OK.
How can I ensure my whole computer is protected.
I've tried for hours now using AVG helpsheets to no avail. I'm running out of patience and am about to cancel AVG.
Can anyone help?

2

Hello Diane,
I apologize for the inconvenience you experienced in this case.
I request you to please repair AVG using the article http://avgread.me/1BVxDSY to resolve your issue.
Please feel free to get back to us for further assistance.
Thank you.