"computer not protected"

AVG Protection
3

Hello Barbara,

I understand the inconvenience.
Share the (screenshot) of AVG Internet Security interface to assist further.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

1

I have purchased the antivirus protection with firewall etc, and the banner states I am not protected… why?

2

Hello Barbara,

I understand the inconvenience.
Share the (screenshot) of AVG Internet Security interface to assist further.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.