Hello Robert,
I apologize for the inconvenience. On checking your account, I see that you have AVG Internet Security Unlimited, AVG PC Tuneup Unlimited and AVG Internet Security license for one computer. You have recently renewed your license and got a new license number. In this case, I would suggest you get a refund for the new license and install AVG Internet Security Unlimited. I have sent you an email instruction, please follow the instructions to install AVG Internet Security Unlimited on your laptop.
I havebeen a AVG customer for many years and have three computers covered by internet security. The cover on one of my laptops seems to have lapsed and I am being asked for the licence number. Why!
I cannot get anywhere trying to eradicate the problem so what is going on?
Hello Robert,
I apologize for the inconvenience. On checking your account, I see that you have AVG Internet Security Unlimited, AVG PC Tuneup Unlimited and AVG Internet Security license for one computer. You have recently renewed your license and got a new license number. In this case, I would suggest you get a refund for the new license and install AVG Internet Security Unlimited. I have sent you an email instruction, please follow the instructions to install AVG Internet Security Unlimited on your laptop.