Computer scanning

Hello Douglas,
We are sorry to know that the scan stuck at 1%. This issue can happen due to an incorrect update. To fix this issue, we suggest you to run AVG repair (avgclick.me/RepairAVG) and see if that fix the issue. If you still have any issue, feel free to contact us and we will assist you further.
Thank you

My AVG has been scanning (supposedly) for 5 days but does not get past 1% complete.  How do I correct this, please.

Hello Douglas,
We are sorry to know that the scan stuck at 1%. This issue can happen due to an incorrect update. To fix this issue, we suggest you to run AVG repair (avgclick.me/RepairAVG) and see if that fix the issue. If you still have any issue, feel free to contact us and we will assist you further.
Thank you