Computer unoperable

I downloaded all of my AVG programs onto a new laptop computer.  A screen appeared stating "Thank you for downloading", and the computer froze up.  I am unable to do anything with the computer.  Can you help me get things restarted?

Hi Jerry, 

We have replied to your original post: https://support.avg.com/answers?id=9065p000000Py1Y
Keep up the conversation through single thread in order to get quick assistance.
Thank you.