Hello Margaret,
We are here to help you. Could you let me know the version of AVG Protection installed on your computer, to check this open AVG Protection > Menu/option > about.
I also request you to share a screenshot of the AVG Protection user interface to proceed further.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Regards,
Alok.
When looking at the face of my avg product when first opened it shows all options green except my computer it's in red and tells me update required and you are not fully protected. I just renewed my license not the free version and I don't understand after clicking the update and then the fix now it's still red.
Hello Margaret,
We are here to help you. Could you let me know the version of AVG Protection installed on your computer, to check this open AVG Protection > Menu/option > about.
I also request you to share a screenshot of the AVG Protection user interface to proceed further.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Regards,
Alok.