Computer update required shows on AVG security page

AVG Protection
4

I apologize for the inconvenience, Joe.

I have sent an email to get connected to our remote experts to install and activate AVG Internet Security.

Please check the email and follow the steps as instructed.

2

Thank you for trying, Joe.

Let's reinstall AVG Internet Security and check if you see the message 'You are fully protected'.

I have emailed you the steps to your email address registered with AVG. Please check the email and follow the instructions.

7

The  "computer" component has a red exclamatition tick. Tried what you sugeesrted it doesen't work.
Thanks, Joe

1

Computer update required shows on security page. I click "Fix Now" pop up comes up saying updates successfully installed and all updates current but the Computer Update Required remains saying my computer is not protected. What am I not doing or missing?

3

The  "computer" component has a red exclamatition tick. Tried what you sugeesrted it doesen't work.
Thanks, Joe

5

Sarath,
Well,  I uninstalled the AVG no problem. Now I can't re-install it. Everything goes fine when I go to "run as administrator" then the install starts but it locks up about half way through (as shows on download bar) then just goes away. I thought maybe it was downloaded and installed so I did the activation. Nothing. Tried the install 5 times same result each time.
What am I doing wrong?
Thanks, Joe

6

Hi Joe,

We'll certainly help you to resolve the issue.

Do you see green tick mark on all the components?

If yes, try repairing AVG Internet Security program and check if you see the same message. You can also refer the below article to repair AVG.

https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus