Computer update required

AVG Protection
12

We have installed AVG Internet Security Business on 2 Win Server 2003 and 1 Win XP SP3.
Yesterday I tried to install the 'new version' on the first Win Server 2003 (see previus Answer).
Today:
- second Win Server 2003, installation program worked fine but at the end I got the message:
"Server OS not supported (this version cannot be installed on server OS).
Please note that the 'old version' was running without problems.
- on the XP machine everithing worked fine, no problems.
How can I contact the business team (I found this topic on Internet Security Business and I followed the thread …).
Thanks,
Luca

11

Luca, 

We appreciate your efforts, let's have a look at it. Do you receive the same error message on Windows XP SP 3? Have you installed AVG Antivirus Free on this device?

Please get connect with our business team if you need any help with business version on Win Server 2003.

10

Noel, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

1

Updated successfully, yet this message shows on the home screen


7

Hello Luca,

To reach our business team, please use this https://support.avg.com/business_contact_form?l=&retUrl=business link.
Thanks.

2

@ Omar Moustafa
Omar, General topic info… "Business products" support… For assistance have a look @ this AVG webpage (https://support.avg.com/business_contact_form?l=en_US). Please be informed that this Community forum basically deals with 'home' version of AVG products. Furthermore the "Business products" area has now been removed from the 'Community topics' list @ the top LHS of this page. Finally please be informed that the support for "Business products" is not now available within this Community.
AVG Guru

5

Hi Vishnu,

Even though we are a business and need the AVG business EDITION?

Thanks Omar

3

Luca, 

We appreciate your efforts, let's have a look at it. Do you receive the same error message on Windows XP SP 3? Have you installed AVG Antivirus Free on this device?

Please get connect with our business team if you need any help with business version on Win Server 2003.

8

Hi Noel,

We will look into this for you. Please share us the screenshot of the AVG user interface to check and assist you further.

Thanks,
Vishnu Vardan

9

We have installed AVG Internet Security Business on 2 Win Server 2003 and 1 Win XP SP3.
Yesterday I tried to install the 'new version' on the first Win Server 2003 (see previus Answer).
Today:
- second Win Server 2003, installation program worked fine but at the end I got the message:
"Server OS not supported (this version cannot be installed on server OS).
Please note that the 'old version' was running without problems.
- on the XP machine everithing worked fine, no problems.
How can I contact the business team (I found this topic on Internet Security Business and I followed the thread …).
Thanks,
Luca

4

Sorry for the misunderstanding. As you run the AVG business edition program, we suggest to use this link (http://www.avg.com/us-en/customer-support-business) to get in touch with our dedicated business support team to help you further.

6

Hi Omar,

We could see that you are running the old version of the AVG Internet Security program on your PC.

We suggest to use our AVG  remover tool by referring to this article to remove the AVG Internet Security and its traces, then reinstall the AVG Internet Security application by following the instructions given in this article and check with the issue.

Thanks,
Vishnu Vardan