Hello Louise,
Do you mean that the update of your AVG program got failed?
If yes, please mention the name of AVG program installed on your PC and whether it is trial, free or paid version.
My laptop says 'My Computer Update Required' has failed, I have tried numerous times and am connected to the internet but stil doesn't work. I use Windows 10 could this be the problem?
Hello Louise,
Thank you for the information. We request you to follow the steps in this article http://support.avg.com/SupportArticleView?urlname=Message-The-connection-with-update-server-has-failed to resolve your issue and update AVG successfully. Thank you.