Computer won’t turn back on after scanning local disk C

Hi Hayden,

We are sorry to hear this.

Please accept our apologies for the inconvenience caused.

Can you able to reboot the computer in safe mode?

If not, please contact the local technician regarding this issue.

Let us know the status of the issue.

I downloaded AVG tune up onto my windows laptop and ran a scan on the local disk C and I had to restart my computer. It now won’t turn on. It will start to fire up and then it shuts down. Unfortunately I have a broken screen and I have plugged into my TV through HDMI but it won’t connect to the TV. Any help or advice would be hugely appreciated. Thanks

Hi Hayden,

We are sorry to hear this.

Please accept our apologies for the inconvenience caused.

Can you able to reboot the computer in safe mode?

If not, please contact the local technician regarding this issue.

Let us know the status of the issue.