Please if someone could help, my w10 computer prompted to restart after avg update. Now it won't boot anymore, blue Recovery screen, reports a avglogx.sys file missing or damaged, error code 0xc000007b. No options for safe boot, can't do anything.
Anyone an idea? Would be very helpfull
Hello Muis,
We sincerely apologize for the inconvenience caused.
We can understand that you try the Safe mode but didn't find the option for it. We really appreciate your efforts.
Could you please follow the instructions mentioned in this link: http://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/ and check whether you able to boot into Safe mode?
If you successfully boot into Safe mode, please use our AVG remover tool to remove the traces of AVG program.
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually.
Please feel free to contact us if you need any assistance.