Computor problem

Hello Brian,
We regret for the inconvenience caused. Do you get any error message or pop-up notifications when your computer screen freeze? Did you recently install any new programs or applications? Thank you.

I can not install AVG antivirus program, but I can install the Norton. What caused it

hello in the last two days my computer screen has started to freeze , then it works a little bit then freezes again . please advise.
hi rajarajan, windows10 updates is all i can remember ?thanks for replying. brian

I can not install AVG antivirus program, but I can install the Norton. What caused it

Hello Brian,
We regret for the inconvenience caused. Do you get any error message or pop-up notifications when your computer screen freeze? Did you recently install any new programs or applications? Thank you.

Hello Porto,

Sorry for the inconvenience caused.
Could you please provide the exact error code that you received for the AVG installation so that we can assist you better?

Hello Brian,
The Windows updates might have stopped some of the service, please open the AVG program installed in your computer and see if you get any error message.
Thank you.