Comuter scan has frozen

Paul,
Thank you for contacting us and we regret to hear about the inconvenience caused. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.

Hi

Started to run virus scan - program has frozen - cannot stop or pause program -been like this for more than 24 hours

Paul,
Thank you for contacting us and we regret to hear about the inconvenience caused. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.