Hello Robert,
I regret for the inconvenience caused. To assist you better, please send me the screenshot http://avgclick.me/getscreenshot of the error message you receive, so we can check the same and assist you further.
This verbatim is the message
!Task 'pop.clara.net - Receiving reported error (0x800CCC0F):'The connection to the server was interrupted.If this problem continues contact your administrator or Internet service provider. The server reported: -ERR concurrent connection limit in AVG exceeded (pass:0 processes:)'
Please expedite an effective response
As you will see in my original post, I AM USING THE FREE VERSION.
This version does not have the extent of menu settings access that you have described and there are no such setting choices that I can influence.
So, I am still without internet use on my laptop for the 5th day!
If there is nothing that can be done, please say so. Otherwise please take into account my query about how to disable AVG.
I'm sorry about the previous post. I request you to disable AVG online shield (open AVG Free Antivirus > menu > settings > components > disable online shield) and check if you can access your internet connection.
Best regards,
Alok.
My internet connection works for my iPad, but for my AVG-free protected Dell laptop connection fails, with the message "ERR concurrent connection limit in AVG exceeded (pass:0, processes:)"
I suspect a recent update might be the cause, but I can't find how to access relevant settings, perhaps to be able to override/modify.
Grateful for any known effective solution, but I am not very PC literate!
Thanks, Robert
PLEASE READ THIS POST CAREFULLY, to ensure you do actually understand what I have said several times already.
My version of AVG free will only open > menu > device settings, which then only offers a choice of desktop or laptop, to choose a name. THERE IS NO ACCESS BEYOND SETTINGS TO COMPONENTS ETC…
So, as I have tried to make clear several times, I cannot instruct to disable in this way.
That is why I have asked several times for guidance:-
How to disable temporarily?
or, if not possible…
Should I delete this AVG version entirely?
Or, is there another way?
Remember, AVG free is blocking my internet access and I cannot go to any links you give.
A definitive answer, please!
OK - but my AVG Dell cannot get internet access and my AVG version does not have the facility to temporarily disable -
I have seen your other posts, but neither right-clicking the icon nor using the menu provide it -
- so, presumably I have to delete AVG entirely to regain access? Will running your link then work?
This is becoming so much hassle that moving to an alternative product to AVG seems to make more sense!
Robert
I am sorry to hear that. May I know if it is a trial version or free version of AVG that you are using? If it is a trial version, please check if AVG firewall is configured with below recommended settings or not.
Open AVG Internet Security->Menu->Settings->Components->Firewall->Customize->Network Profile and change it to Private.
Open AVG Internet Security->Menu->Settings->Components->Firewall->Customize->Policies->System Rules and set all rules to "Enabled".
Make sure the above settings are applied and let us know if the issue persist.
Hello Robert,
Thank you for providing the information. Please run AVG repair avgclick.me/RepairAVG from your computer control panel and check if that fix the issue.
Robert,
I can understand your frustration.
To goto the Settings and other Menu options, please Double-click the AVG icon on your desktop to open AVG management console (formerly known as AVG Zen).
Then click on AVG Anti Virus Free Tile and check if you're getting a "Menu" Option inside the AVG Anti Virus Free.
If yes, please follow the steps provided in the previous messages and check if that resolves your issue.
Hello Robert,
I regret for the inconvenience caused. To assist you better, please send me the screenshot http://avgclick.me/getscreenshot of the error message you receive, so we can check the same and assist you further.
Robert, I am unable to open the screenshot you have sent. Please resend the same to assist you further.