Hi Ernie,
We will help you in this.
Could you share us the screenshot of the error message?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
I'm running Condor2, a flight simulator that saves data to a logbook file in my My Documents folder.
Unfortunately, AVG antivirus blocks access to this file, which breaks the game when you quit and try to save to that file.
The executable file that runs the game is called condor.exe, and the file on my computer that it tries to save to is C:\Users\ernied\Documents\Condor\Pilots\Dunbar_Ernie
Even turning off AVG file protection "until I restart the computer" does not help this situation.
Also, your image uploader in the support forum only brings up a greyed-out screen that I can't use, so I used Imgur.com for your convenience:
Imgur: The magic of the Internet
We appreciate your efforts.
Unfortunately, we can't access the link which you have sent.
We have sent you an email to your email address. Please check for the email and share us the screenshot.