Configuration Error

Hi Rosemary,
I apologize for the inconvenience caused. I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.

I think AVG carried out an update on my PC today. I now get a message which asks me to enter my licence number. When I do that, the number is recognized as valid. Then I get a further message which says "An error occurred when saving the configuration". None of my AVG components show as active. What should I do, please? (My AVG cover is valid until October 2017.)

Hi Rosemary,
I apologize for the inconvenience caused. I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.