Hello Jim,
We're sorry to hear that you're facing this trouble, we regret the inconvenience this may have caused.
We will certainly look into it and help you.
For better clarity, please clarify how do you confirm that AVG causing this outlook issue.
Have you disabled the AVG Internet Security and checked if it resolves the problem?
If no, please follow the steps mentioned in the below article to temporarily disable the AVG Internet Security and narrow down the issue.
Temporarily disabling AVG AntiVirus protection
If you be able to work with Outlook without any issues, when the AVG Internet Security protection is turned off. Please disable the email shield and check if it may cause the issue.
Please ensure that the program update of the AVG AntiVirus and Virus Definition is up to date.
Updating Virus definitions and AVG AntiVirus application version
Keep us posted.
Thank you.
I have AVG Internet Security. Recently, I purchased a subscription to Hotspot Shield VPN. Unfortunately, the AVG Internet Security interferes with the functioning of my Microsoft Outlook email program when I turn on the Hotspot Shield VPN. This is all on my desktop PC. I run Windows 11. Is there any way to tweak the AVG program so that it doesn't interfere with Outlook's functioning when the VPN is turned on? I have been working with Hotspot Shield on this, but they were unable to find a work around that would work.
Thanks for any help.
Jim Feldman
Thanks for any help.
Jim Feldman
Hello Jim,
We're sorry to hear that you're facing this trouble, we regret the inconvenience this may have caused.
We will certainly look into it and help you.
For better clarity, please clarify how do you confirm that AVG causing this outlook issue.
Have you disabled the AVG Internet Security and checked if it resolves the problem?
If no, please follow the steps mentioned in the below article to temporarily disable the AVG Internet Security and narrow down the issue.
Temporarily disabling AVG AntiVirus protection
If you be able to work with Outlook without any issues, when the AVG Internet Security protection is turned off. Please disable the email shield and check if it may cause the issue.
Please ensure that the program update of the AVG AntiVirus and Virus Definition is up to date.
Updating Virus definitions and AVG AntiVirus application version
Keep us posted.
Thank you.
We're sorry to hear that you're facing this trouble, we regret the inconvenience this may have caused.
We will certainly look into it and help you.
For better clarity, please clarify how do you confirm that AVG causing this outlook issue.
Have you disabled the AVG Internet Security and checked if it resolves the problem?
If no, please follow the steps mentioned in the below article to temporarily disable the AVG Internet Security and narrow down the issue.
Temporarily disabling AVG AntiVirus protection
If you be able to work with Outlook without any issues, when the AVG Internet Security protection is turned off. Please disable the email shield and check if it may cause the issue.
Please ensure that the program update of the AVG AntiVirus and Virus Definition is up to date.
Updating Virus definitions and AVG AntiVirus application version
Keep us posted.
Thank you.