Hello Carlene.
I am really sorry to know this. You are right with your understanding. Please uninstall the Anti virus program that you had previously with their uninstaller tool and try installing AVG free from the following link: http://www.avg.com/us-en/download. This should resolve your issue. Please get back to us for any further assistance.
Thank you.
Hi! I downloaded the free AVG AntiVirus for some friends of mine and rec'd a 'medium severity threat' which is unresolved, viz. Inlinehookwin32k.sys. On trying to remove this, I have sincelearned that I should actually have deleted the previous anti-virus programme before I downloaded the AVG. What do I need to do now? Should I delete all the programs and start again or can I leave the AVG and just delete the others? Any help will be appreciated.
Hello Carlene.
I am really sorry to know this. You are right with your understanding. Please uninstall the Anti virus program that you had previously with their uninstaller tool and try installing AVG free from the following link: http://www.avg.com/us-en/download. This should resolve your issue. Please get back to us for any further assistance.
Thank you.
I am really sorry to know this. You are right with your understanding. Please uninstall the Anti virus program that you had previously with their uninstaller tool and try installing AVG free from the following link: http://www.avg.com/us-en/download. This should resolve your issue. Please get back to us for any further assistance.
Thank you.