Hello Zeiis,
I regret for the inconvenience this may have caused to you. Please share the screenshot ( http://avgclick.me/getscreenshot ) of the repeated detection to check and assist you further.
Collect screenshot of detection by following this article: https://support.apple.com/en-us/HT201361
Please also let us know which version of Mac OS and AVG program are you running.
This is my first Mac and still on new grounds here, if this was on a PC then I wouldn't have half the questions.
I installed the free avg version a few days ago and a file showed up, I then sent it to the Quarantine. Only to have the same file show back up again in the scan results, I set up the scans every 12 hours so that if the virus was a repeater I would catch it. I have less knowledge of Mac problems than PC so this is why I'm confused about the name of the virus. I think that the virus name is MacOS: AMC-CS [PUP]? There will be a screenshot posted of the Quarantine so that you can help me understand and learn how to read this.
Thank you for your efforts.
Actually the screenshot tool will not run on Mac, sorry for providing it.
Due to security reasons, I couldn't view the link of screenshot that you posted here.
I have sent an email to which attach the image and send it to us.
If the email is not found in inbox do check in spam and junk folders.
its totally understanding, Mac's are in a world of their own. Thats why im reaching out for the assistance. I am so thankful for your help guys.
Zeiis, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
i am using a Macbook Pro and the avg screenshot program link gave me this
An error occurred while processing your request.
Reference #132.c12c0e6b.1506634398.ca63daa
i have a screen shot of the avg program, is there any other way that I can send it to you?
I will host the picture, here is the link https://imgur.com/a/i1uya so there is no problem of you thinking that i can upload a virus to your compters.
thank you for your time and effort