Confusing renewal e-mails

Hello Tony,
We regret for the inconvenience caused. Could you please let us know the email id from where you have received the email? Also please contact our sales support via https://support.avg.com/support_sales_chat to assist you better with the renewal of the AVG PC TuneUp program. Please feel free to contact us for further assistance.
Thank you.

Hello Tony,
We regret for the inconvenience caused. Could you please let us know the email id from where you have received the email? Also please contact our sales support via https://support.avg.com/support_sales_chat to assist you better with the renewal of the AVG PC TuneUp program. Please feel free to contact us for further assistance.
Thank you.

You sent me an e-mail telling me my AVG Tune up expires in 45 days. You also say you will deduct $0.00 on the due date from my credit card. This is confusing at best and annoying as I don't quite understand what it is you expect to do? are you saying its FREE. If so, say so and then I can simply say THANKS