Connecting to a zen network

Ryan, For your info, just in case that you are unaware, you can post the screenshot (http://avgclick.me/getscreenshot) here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

Hey, I got a referral code to join a zen network, but every time i put the code in it says. Log in failed please try again. What should I do? Only happens when I log into Avg antivirus. Code works for avg cleaner.
Thanks

Ryan, For your info, just in case that you are unaware, you can post the screenshot (http://avgclick.me/getscreenshot) here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

Thank you for the information.
We apologize for the inconvenience caused.
Could you please provide the screenshot of the the Zen log in so that we can assist you better?
Attach the image to this post and do let us know.
i'm trying to install on mac, but the original computer was a windows.

Hello Ryan,

Are you trying to install our Multi-device program on your Mac or on Windows Operating System?