I am having the same problem with email scanning. The problem has occrred on both a desktop and laptop after installing the latest AVG 2015 program update. Nothing has changed in my AVG email scanning POP3 server settings or in Thunderbird. But the only I could download emails was to change my setting in Thunderbird to bypass AVG.
I don't have an answer but I would like one. I'm experiencing the same problem. Thunderbird recently updated itself to version 38.1.0. I think the problem could be with Thunderbird. I used Thunderbird's error log to find this error and a warning:
Timestamp: 7/31/2015 11:15:34 AM
Error: NS_ERROR_UNEXPECTED: Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIMsgMailNewsUrl.server]
Source File: resource:///modules/activity/alertHook.js
Line: 48
and the warning:
Timestamp: 7/31/2015 11:19:46 AM
Warning: This site makes use of a SHA-1 Certificate; it's recommended you use certificates with signature algorithms that use hash functions stronger than SHA-1.
Source File: https://aus4.mozilla.org/update/3/Thunderbird/38.1.0/20150707103124/WINNT_x86-msvc/en-US/release/Windows_NT%206.1.1.0%20(x86)/default/default/update.xml?force=1
Line: 0
Same Problem here Michael, you're not alone.
Seems we are hosed for now.
I had to change my Thunderbird Pop3 & SMPT server settings back to pre- AVG settings.
Now I can receive emails again.
I had no issues sending, just receiving.
Of course, now the email is not being scanned by AVG.
I have found some that suggest rolling the Thunderbird version back to a prior version.
I don't care to go backwards, to afraid of lossing stuff.
I HAVE GOT MY SCREEN SHOTS HOW DO I SEND THEM?
Day 6
Were the screen shots clear or do you want me to send again?
Thanks. Now decided to pick up emails directly from Gmail until AVG/Thunderbird fix the problem.
Mike
My version of AVG is 2015.0.6122
The problem started for me when Thunderbird's new update applied this morning requiring a restart of Thunderbird. But I can't find any new settings or changed options in Thunderbird that would indicate something is wrong. I suspect this is a Thunderbird problem and not an AVG problem. Trying to find an SMTP traffic logging utility to see what's going on.
Excellent.
Pity AVG took so long to sort it out and has relied on us to inform others. My opinion of AVG has taken a big knock over the past 2 weeks and I'm not sure if I will renew when my contract is up. Pity as I have been with them for years.
over and out
Mike
I have the same issue. My Thunderbird did not change. The only change was the new AVG update on July 31 that required rebooting (version 2015.0.6122). After the update, both a gmail.com account and an att.net account stopped working with the AVG email scanner. Direct settings in Thunderbird work, but using 127.0.0.1 stopped working.
Same issue, it only occurred today after AVG updated to version 2015.0.6122.
Emails are set to download through a secure port checked by AVG.
Thunderbird updated a few days ago, didn't have any problems after that (38.1.0) Still on Windows 7, haven't gone to 10 on this box yet.
Hello Michael. We have escalated this case to the concerned department and they are working on it. I request you to check this post frequently so that you will come to know when the fix is available. Thank you. Kishore, AVG Customer Care.
Hello Michael. May I know the AVG program installed in your Pc? Did you do any recent update to your AVG program?
I have changed settings to those set down in Mozzila's message and it still doesn't work.
Tried settings provided by AVG and still cannot connect to 127.0.0.1 This is so frustrating.
Mike
I am using Thunderbird and Gmail. I have followed instructions to set AVG and Thunderbird but I can't connevt to server 127.0.0.1 it just times out.
I have been using these settings for years until yesterday when it suddenly stopped working.
Excellent.
Pity AVG took so long to sort it out and has relied on us to inform others. My opinion of AVG has taken a big knock over the past 2 weeks and I'm not sure if I will renew when my contract is up. Pity as I have been with them for years.
over and out
Mike
I am having the same problem with email scanning. The problem has occrred on both a desktop and laptop after installing the latest AVG 2015 program update. Nothing has changed in my AVG email scanning POP3 server settings or in Thunderbird. But the only I could download emails was to change my setting in Thunderbird to bypass AVG.
hello michael,
a friend of mine installed avg free antivirus with the installer you can currently download from avg.
this is version 6125 and as i predict:
secure email did NOT work.
so it is really crazy.
i wonder why avg did not stop this til a fix has been found?
unbelievable
Hello Michael. Those are the instructions provided by Mozilla so to instruct you we have to look at the same steps and guide you so please try those steps one by one. If the issues persists please do let us know. Thank you.
hi Andreasd
I have internet security 2015 and Windows 10