Connection dropping out

25 April:
Taking two minutes to connect, then drops the connection after another two minutes.
This occurred repeatedly until I finally gave up.

26 April:
Same again.
At each reconnection attempt (after closing the program then re-opening it) the location was changed each day.

My account is paid-up and current.

Hi Kris,

We'll certainly help with your concern.

I request you to uncheck kill switch option in AVG Secure VPN and monitor if you experience the same.

Kill switch option is to block your internet connection if AVG Secure VPN servers unexpectedly disconnect. This ensures that your online activity always remains private.

To disable it, follow the steps below.

1. Open AVG Secure VPN application
2. Click on Menu > Network Security
3. Uncheck Kill Switch option

Keep us posted.

Hi Kris,

We'll certainly help with your concern.

I request you to uncheck kill switch option in AVG Secure VPN and monitor if you experience the same.

Kill switch option is to block your internet connection if AVG Secure VPN servers unexpectedly disconnect. This ensures that your online activity always remains private.

To disable it, follow the steps below.

1. Open AVG Secure VPN application
2. Click on Menu > Network Security
3. Uncheck Kill Switch option

Keep us posted.