Connection randomly lost due to Firewall

AVG Performance
5

I did what you said.  Removed AVG and reinstalled.  The same problem is still occuring.
Why is your firewall dropping my connection on a random basis?
If you cannot resolve this I will have to find another product to utilize.

4

Hi James,

We will work together to get this issue resolved.

We suggest to use our AVG clear and remover tool by referring to this article to remove the AVG Internet Security and its traces, then reinstall the AVG Internet Security application by following the instructions given in this article and check with the issue.

Thanks,
Vishnu Vardan

1

My connection is lost after a while, on a random basis.
If I turn the firewall of this does not occur.  Why would the AVG firewall disconnect me?

2

Thank you for reinstalling the product.
This isn't the expected behavior.
Let us check the status of network profile of AVG Firewall and proceed further.
Open AVG Internet Security interface.
Click on "Menu–>Settings–>Components–>Enhanced Firewall".
Click on "customize" of Firewall and select "network profiles".
If you see the profile set as "public", click and change it to "Private".
Keep us informed about the status.

3

I did what you said.  Removed AVG and reinstalled.  The same problem is still occuring.
Why is your firewall dropping my connection on a random basis?
If you cannot resolve this I will have to find another product to utilize.