Hey, I just bought a year subscription and I keep getting notifications to upgrade to a paid subscription to get problems resolved. Every time I check my account to see if I in fact do have one and sure enough, it's listed clear as day and does not need to be renewed until 2022. Why does this keep happening? I've uninstalled and reinstalled many times, but it doesn't seem to work. It's very annoying and not actually providing the service that I have already paid it to do. Am I really going to have to pay again? And if I do will it actually work this time around?
Hi, Isa
We will help you in this.
It seems like you have not activated your paid subscriptions.
Refer the below article and make sure that you have activated the subscriptions in your devices :
https://support.avg.com/SupportArticleView?urlname=Activate-AVG-Internet-Security
https://support.avg.com/SupportArticleView?urlname=Activate-AVG-TuneUp