Constant Pop-Up: Java:Malware-gen[Trj]

Viruses & Threats
5

Hello, Helen.

Could you click on 'More details' on the threat detection pop ups and provide a screenshot ( http://avgclick.me/getscreenshot ) of it? Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. Also, please let us know which version of AVG program are you using.

6

Hello Srinivasan,  I have now restarted my pc as requested.  Please can you send me the link to the LogMeIn Rescue so that you can fix the threat secured issues I've been having on my pc.

Thank you,
Helen

1

I recently installed AVG Internet Security on my pc. I receive the "Threat Secured" message saying "We've moved Main$Q1214_.class to your Quarantine because it was infected with Java:Malware-gen[Trj]."

In the past week, I have received at least 3,000 of these Threat Secured messages and each time one pop-ups, I have to close the window manually.

Firstly, what is this message all about?
And secondly, is there any way that these messages can run in the background and put the Threat Secured directly into Quarantine?  I can then go into Quarantine periodically to delete the various virus etc. that are kept here.

Thank you!

3

Helen,

I could see that you contacted our technical chat support team and your issue has been escalated to our senior technical team. You will receive an email from them with a resolute solution at the earliest. Appreciate your patience in the meantime.

2

Hello, Helen.

Could you click on 'More details' on the threat detection pop ups and provide a screenshot ( http://avgclick.me/getscreenshot ) of it? Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. Also, please let us know which version of AVG program are you using.

4

Hello Srinivasan,  I have now restarted my pc as requested.  Please can you send me the link to the LogMeIn Rescue so that you can fix the threat secured issues I've been having on my pc.

Thank you,
Helen