It has NOT stopped the popup ads. I also noticed it said something about only for AVG internet security, which I already have, but I want them ALL to stop please! They are annoying as all get out. Enough is enough. I have purchaed one of your products, it shouldn't mean I get inundated with ads for all your other products.
Hello Barry.
Thank you for contacting AVG Support Community.
We're sorry to hear that you're facing this trouble, we regret the inconvenience this may have caused.
We'll certainly check and help you.
We understand how you feel, as these notifications can be sometimes very inconvenient. Our marketing team is already working to create a smoother experience.
To avoid receiving offers for programs you are already subscribed to, please make sure your paid subscriptions have been activated. To ensure that a service is active, simply open the AVG app in question, select “Menu” > “Enter the activation code” and insert the code you received in the purchase confirmation email.
AVG antivirus continuously monitors your PC for vulnerabilities, but the antivirus is only one of the security apps we offer. If an issue that requires a separate subscription is detected, it will offer you the appropriate product. For example, if your network is not protected, AVG will offer our VPN. For outdated drivers or system performance issues, AVG Driver Updater or AVG TuneUp will be offered instead. However, if you wish to disable these offers, please do the following:
Please open AVG Internet Security and click "Menu" > "Settings" > "General" > "Personal Privacy"
Within "Personal Privacy", please deselect options under the "Offers" and "Personalization" sections.
This will stop any further offers of this type.
We have an AVG Ultimate package which includes 4 AVG products such as AVG Internet Security, AVG TuneUp, AVG Secure VPN, and AVG Antitrack. If you want to purchase an AVG Ultimate package with a good offer, please contact our sales team.
24/7 Sales Support
United States: +1 844 259 8811
UK: +44 (0) 800 652 4940
Australia: +61 1800 429 319
Note: Calls from outside the US, UK or AU may be subject to international charges from your telephone provider.
Chat with us online:https://support.avg.com/support_sales?l=en
Thank you for your understanding.
Hello, is there a way to stop the constant popup's I keep getting to try and have me buy more addon's? I wouldn't mind one every once in a while, say once a month or something, but I get them every single day it seems. I also wish they would just include everything they can do for us in once single bundle and charge a more reasonable price than what they're trying to get. Anyway, my main reason for initiating this question is about the popup's so I don't want to distract from that question.
We're sorry to hear that the advert pop-ups still persist, Barry.
Please accept our sincere apologies for the inconvenience this has caused you.
To further investigate this issue & help you resolve it, we've sent you an email with detailed instructions to contact our additional support.
Kindly check your inbox/spam folders to find the email and use it to contact them.
Hello Barry.
Thank you for contacting AVG Support Community.
We're sorry to hear that you're facing this trouble, we regret the inconvenience this may have caused.
We'll certainly check and help you.
We understand how you feel, as these notifications can be sometimes very inconvenient. Our marketing team is already working to create a smoother experience.
To avoid receiving offers for programs you are already subscribed to, please make sure your paid subscriptions have been activated. To ensure that a service is active, simply open the AVG app in question, select “Menu” > “Enter the activation code” and insert the code you received in the purchase confirmation email.
AVG antivirus continuously monitors your PC for vulnerabilities, but the antivirus is only one of the security apps we offer. If an issue that requires a separate subscription is detected, it will offer you the appropriate product. For example, if your network is not protected, AVG will offer our VPN. For outdated drivers or system performance issues, AVG Driver Updater or AVG TuneUp will be offered instead. However, if you wish to disable these offers, please do the following:
Please open AVG Internet Security and click "Menu" > "Settings" > "General" > "Personal Privacy"
Within "Personal Privacy", please deselect options under the "Offers" and "Personalization" sections.
This will stop any further offers of this type.
We have an AVG Ultimate package which includes 4 AVG products such as AVG Internet Security, AVG TuneUp, AVG Secure VPN, and AVG Antitrack. If you want to purchase an AVG Ultimate package with a good offer, please contact our sales team.
24/7 Sales Support
United States: +1 844 259 8811
UK: +44 (0) 800 652 4940
Australia: +61 1800 429 319
Note: Calls from outside the US, UK or AU may be subject to international charges from your telephone provider.
Chat with us online:https://support.avg.com/support_sales?l=en
Thank you for your understanding.
Appreciate your efforts in working towards fixing the issue, Barry. Please monitor the status & let us know the outcome.
Regarding the price, we do have a specialized team who deals with billing queries. Hence, our colleague has suggested to reach them via chat to check the available offers.
It has NOT stopped the popup ads. I also noticed it said something about only for AVG internet security, which I already have, but I want them ALL to stop please! They are annoying as all get out. Enough is enough. I have purchaed one of your products, it shouldn't mean I get inundated with ads for all your other products.
Thank you. I've done what you said and now I'll see if that takes care of my concern. Also, thank you for the information at the end regarding an AVG Ultimate package, but also wonder why you couldn't just give me the cost.