Constant requests to renew

Hi Patricia,

We're glad to look into this & help you.
As we're uncertain about the exact notification that you receive, please share us the screenshot of it for better clarity?

Hi Patricia,

We're glad to look into this & help you.
As we're uncertain about the exact notification that you receive, please share us the screenshot of it for better clarity?

I purchased a 2 yr subscription in December 2021 yet constantly receive requests to upgrade. Today the AVG message said my subscription was about to expire and I had been using AVG antivirus free for 285 days.  This needs to stop.