Is this what you need?
Hi Wayde,
We will help you to get this issue resolved.
Please share us the screenshot of the AVG Internet Security user interface to check and assist you further.
Hello,
I have the big red message "You are not fully protected!" constantly. I click "Fix Now" and it seems to go out and check, then says you are up to date, but the red exclamation mark on the "Computer" tab stays there and always says "UPDATE REQUIRED". Any help would be appreciated. Thanks.
Yes, this is what I was looking for and thank you for providing me the screenshot.
You are using the old version of AVG Internet Security program on your PC and we have to completely remove this AVG program and the traces, then we have reinstall the latest version of AVG Internet Security program to resolve the issue.
We suggest to use our AVG clear and remover tool by referring to this article to remove the AVG Internet Security and its traces, then reinstall the latest version of AVG Internet Security application by following the instructions given in this article and check with the issue.
Thanks Vishnu, I did what you suggested and that worked. We have AVG on 4 computers, and doing all those steps on all 4 took a long time. I guess I expected AVG to be able to update itself but I guess not. Anyways, it is done and all seems to be working. Thanks for the help.
Is this what you need?
Glad to hear that everything is working fine now, Wayde.
AVG will try to update itself but when the update files gets corrupted or missed, you receive such error where re-installation or manual update should fix the errors.
You already tried with manual update but failed and that's why we recommended re-installation which did it work.
I appreciate all your efforts and patience. Thank you! Have a great day!
Hi Wayde,
We will help you to get this issue resolved.
Please share us the screenshot of the AVG Internet Security user interface to check and assist you further.