Hello John,
Thank you for contacting AVG Community Support.
We are sorry to hear that you are unable to reach our support team via voice call and want to know about payment taken from your account.
We apologize for any inconvenience caused to you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
You can still reach our AVG billing & sales team via live chat and voice call using this link: https://support.avg.com/avg/en/ww/home/current/contact
After clicking the above link, select Account and Billing -> Purchase and Renewal help -> Get Support -> Voice call or Chat.
Thank you and keep us updated.
Has Actual contact with a real person been removed from AVG/Avast…
None of my previous contact numbers are now valid…
Quick and easy contact with a person WAS one of AVG's best qualities…
Seems like customer service is no longer a priority…???
I am trying to find out why unauthorised payments are being taken from my account which is a very SERIOUS matter…
Hello John,
Thank you for contacting AVG Community Support.
We are sorry to hear that you are unable to reach our support team via voice call and want to know about payment taken from your account.
We apologize for any inconvenience caused to you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
You can still reach our AVG billing & sales team via live chat and voice call using this link: https://support.avg.com/avg/en/ww/home/current/contact
After clicking the above link, select Account and Billing -> Purchase and Renewal help -> Get Support -> Voice call or Chat.
Thank you and keep us updated.