Contacting AVG Customer Care

AVG Performance
4

Hello Magnus,

We can check the status after reinstalling AVG TuneUp and AVG Secure VPN program.
Since we could not find the subscription under the account provided for community, we sent an email for you to provide few details.
Please revert to the email with the requested details in order to locate the account.
Thank you.

5

I have not received any such email from you yet. anyway, I let the scan go all night and it was like 25 viruses on the HDD all solved. I have a lot of different emails and a hundred thousand off Emails but I paid from my card OR maybe it was paid by my friend cause he tells me he is getting some emails from you. so either my emails [email address removed] or [email address removed] or my friends: [email address removed], I really want to knew status and information on all my products bought from your company.

1

I`m scanning an external HDD and it´s stuck at 32% for hours now ( more than 7 hours)
running Windows 7 Professional it's stuck on Nero BackiItUp it´s a DELL computer and I also have problems with AVG Tun Up and AVG VPN. TuneUp cant does the disk scan It just stops after a few hours. I have tried many times over and TuneUp tries to download the latest SKYPE also this a long process, but I already have that installed but it's trying over and over again. For the AVG VPN It has stuck somewhere in cyberspace. when I turn it off its still on somehow,( I get ads from other countries mostly from Denmark, Kopenhagen with is the preferred VPN to use.it have also stopped all video streams except some youtube videos are working (40%)  //Magnus

3

Hello Magnus,

We can check the status after reinstalling AVG TuneUp and AVG Secure VPN program.
Since we could not find the subscription under the account provided for community, we sent an email for you to provide few details.
Please revert to the email with the requested details in order to locate the account.
Thank you.

2

I have not received any such email from you yet. anyway, I let the scan go all night and it was like 25 viruses on the HDD all solved. I have a lot of different emails and a hundred thousand off Emails but I paid from my card OR maybe it was paid by my friend cause he tells me he is getting some emails from you. so either my emails [email address removed] or [email address removed] or my friends: [email address removed], I really want to knew status and information on all my products bought from your company.