Contacting AVG Customer Care

Hi Thomas,

We're glad to look into this & help you.
For better clarity, share us the screenshot of the pop up that you receive.
Meanwhile, please check whether the mentioned website is set as homepage on your Edge browser.
To check this : Open Edge - Click on Menu (3 dots at right corner) - Settings - Scroll down to 'Open with' section & check the page that is set to open at startup.

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Hi Thomas,

We're glad to look into this & help you.
For better clarity, share us the screenshot of the pop up that you receive.
Meanwhile, please check whether the mentioned website is set as homepage on your Edge browser.
To check this : Open Edge - Click on Menu (3 dots at right corner) - Settings - Scroll down to 'Open with' section & check the page that is set to open at startup.

I have this imgsync.com popping up at edge startup. it looks to be asking to download something. how can I get rid of this trojan virus

You do not have to worry about it when there is not threat detection from the AVG regarding this.
Give us more insights about this issue.
From when are you getting this message?

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Is this being asked in other browsers?
Did you receive any message from the AVG regrading this?

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new computer, I only use the edge browser. no message from avg about this just the emails telling me a new reply.
this is a trojan virus?