Hi Cyriac.
We're here to help.
Passive mode is enabled when a conflicting antivirus software is detected by AVG.
It is generally not recommended to use more than one security solution on a single system. They will compete for resources, which may result in slowdowns, crashes or in no protection at all.
Please uninstall the conflicting antivirus software, restart your PC and check the status.
My lenovo ideapad 330is not functioning after downloading avg antivirus free. only shown your AVG is in Passive Mode. Even cursor is not working. What can I do.? Screen is not turned off.
Hi Cyriac.
We're here to help.
Passive mode is enabled when a conflicting antivirus software is detected by AVG.
It is generally not recommended to use more than one security solution on a single system. They will compete for resources, which may result in slowdowns, crashes or in no protection at all.
Please uninstall the conflicting antivirus software, restart your PC and check the status.