How do I contact customer support? I have played the “choose your own adventure” clickbait they have posted for a 10 full mins.
No, I do not want to ask the world about my issue!
I want a phone number, and/or email address I can contact an ACTUAL human on, and not some AI drone
Have been through the same loop many times and now really frustrated. Maybe they want us to move to another product as there is ZERO real support!!! Am not looking for immediate response a few days would be fine. Told that to undertake specific functions contact support but that just loops and loops to nowhere.
Not just me then. It’s preposterous that they make it so hard to try & contact them about issues… to the point that I think they are doing it on purpose. I’m trying to contact them because my bank account is showing that they’ve charged me twice for a subscription.
Same situation. The exact issue doesn’t seem to matter. No support with AVG, anymore?
I’ve been with AVG since AVG free, decades ago. Why should I renew again? I’m alone out here.
I would note that the system is generally working o.k. Just no communication… ever.
The yellow welcome box is for children. Most of us using this service are already adults.
Example; One specific issue is the constant upsell. Didn’t I already pay to NOT SEE THIS REPEATEDLY, by buying a higher end subscription? I thought I did by buying AVG Ultimate (or whatever it is called this week?
Hold please while I transfer you into outer space… we are SO sorry? No answer.
Does this sound familiar? Dont want to OFFEND anyone over a support question, right?
My question has not been answered by AVG staff, it has had comments added on how bad AVG customer service is. To date it is the WORST customer service I have experienced.
I want a phone number, and/or email address I can contact an ACTUAL human on, and not some AI drone