Contacting Support doesn't work

Hello Deborah, 
Thank you for contacting AVG Community Support.
We are  sorry to know that you are unable to reach our support via our website. We apologize for any inconvenience caused to you. We'll certainly check and help you out.
We request you try access our support (https://support.avg.com/avg/en/ww/home/current/contact)page using different browser. 
As it isn't advised to discuss personal/account related info here, we've sent you an email to your registered email address. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

There is no phone number under "view phone number" and there is no chat under "chat now."
I need to speak with a human being about my account that I thought was cancelled and there was just an attempt to bill me.

Hello Deborah, 
Thank you for contacting AVG Community Support.
We are  sorry to know that you are unable to reach our support via our website. We apologize for any inconvenience caused to you. We'll certainly check and help you out.
We request you try access our support (https://support.avg.com/avg/en/ww/home/current/contact)page using different browser. 
As it isn't advised to discuss personal/account related info here, we've sent you an email to your registered email address. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.