Contacting web chat

Hello David, 
Thank you for contacting AVG Community Support.
I see that you have posted another query with same description. It is recommended to post your query on single post to avoid confusion.
I suggest you to check the answer in your initial post.
We appreciate your patience and understanding.

I have been wrongly charged re my subscription simply because I( never agreed to an auto renewal and I was in the process of negotiating a new deal which has not been agrred to so therefor money has been taken out of my account illegally.

Hello David, 
Thank you for contacting AVG Community Support.
I see that you have posted another query with same description. It is recommended to post your query on single post to avoid confusion.
I suggest you to check the answer in your initial post.
We appreciate your patience and understanding.