Continual 'Threat secured' message

AVG Protection
9

Thank you.  That seems to have resolved the problem.

10

Hello Aaron,

We can check this detection and assist further.
Are you able to see the threat in Quarantine window?
Provide the (screenshot) of AVG threat detection window here. 
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

12

Yes, "IdleBuddy" is the culprit.  It is some sort of malware but unfortunately, it will not allow uninstall.  Or at least I am unable to figure out how to uninstall.

5

Hello Aaron,

We can check this detection and assist further.
Are you able to see the threat in Quarantine window?
Provide the (screenshot) of AVG threat detection window here. 
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

14

Hello Aaron and Karthikeyan:
I have the same problem with 
Virus:  Other:Malware-gen [Trj]
Path : Incoming email 'WebFiling Authentication Code ' From: "WebFiling" <web-filing@companiesshouse.co.uk>, To: <pgibson@istar.ca>\AuthenticationCode-3139821.doc#574606993
Once is safemode, how do I  "remove all the files and folder associated with this application."

Thanks


11

Yes, I can see the threat in the Quarantine window.  User-added image

1

Getting a 'Threat secured' pop-up continually.  Tried deleting but persists even after deleting.  "We've moved bpm.dll to your Quarantine because it was infected with Win64:Malware-gen."

 
File path          C:\ProgramData\Microsoft\Data\bpm.dll
Process           C:\Program Files(x86)\IdleBuddy\ibservice.exe
Detected by     File Shield
3

I am happy to hear that your issue is resolved.

I appreciate your time and co-operation.

6

Aaron, restart your computer in safe mode with networking http://avgclick.me/rebootintosafemode and remove all the files and folder associated with this application.

This will fix the issue.

If you face any difficulties, please let us know and we will assist you further.

7

Hello Aaron and Karthikeyan:
I have the same problem with 
Virus:  Other:Malware-gen [Trj]
Path : Incoming email 'WebFiling Authentication Code ' From: "WebFiling" <web-filing@companiesshouse.co.uk>, To: <pgibson@istar.ca>\AuthenticationCode-3139821.doc#574606993
Once is safemode, how do I  "remove all the files and folder associated with this application."

Thanks


8

Yes, "IdleBuddy" is the culprit.  It is some sort of malware but unfortunately, it will not allow uninstall.  Or at least I am unable to figure out how to uninstall.

13

Thank you.  That seems to have resolved the problem.

2

Yes, I can see the threat in the Quarantine window.  User-added image

4

Thank you for providing us the screenshot. When verifying the screenshot we could see that "IdleBuddy" is the application that cause this threat detection, do you use this application?

If not, we suggest you to uninstall the application and check if you still receive this pop up from AVG

Please keep us informed about the status of the issue to assist you further.

Thanks,
Vishnu Vardan