Continual warnings from AVG re me "needing" a VPN Program - but I already have one

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3

Hello Richard,

I understand your concern on this VPN subscription. Please be informed that HMA Pro VPN is a different product that was sold by AVG. This product is now supported by HMA support. AVG has released a new VPN product called "AVG Secure VPN", this program provides you complete protection. As you already have subscription for HMA Pro VPN, you can continue to use this HMA program and it will provide you complete protection. The latest version of AVG is unable to detect this program, please do not worry, you can ignore the message from AVG and continue to use the program. You are completely protected. Once the subscription for HMA pro VPN expires, then you can purchase the new AVG Secure VPN support.

1

I have been an AVG customer ( paid versions of everything ) for many years now.  Several months back, I was advised to get a VPN program to protect myself … and AVG had HMA VPN  on offer as a "partnered business" … so I signed up / paid for a years subscription.  I USE  the HMA  VPN - everyday / every time I'm on the net. Now I'm constantly being told ( by AVG ) that "there are 4 privacy issues that need my attention" - and lists them - saying that 1) Anyone can see what I do online … 2) My internet provider is hoarding my browsing history …3) Anyone can see my current location … and 4) My I.P. address is visible … and that I NEED a VPN program to protect myself.  …  So,  A)  WHY am I getting these messages when I HAVE and USE  the VPN system ( HMA ) that AVG recommended me to purchase in the first place  ? … B)  Am I to assume that the HMA VPN program I have is NOT  doing what I pay for it to do ?!? … C) WHY  doesn't the AVG programs I have in use - DETECT  the fact that I also have HMA in operation ??? …D) Does HMA ( Hide My AS  ) VPN  even "work" ?!?!?

2

Hello Richard,

I understand your concern on this VPN subscription. Please be informed that HMA Pro VPN is a different product that was sold by AVG. This product is now supported by HMA support. AVG has released a new VPN product called "AVG Secure VPN", this program provides you complete protection. As you already have subscription for HMA Pro VPN, you can continue to use this HMA program and it will provide you complete protection. The latest version of AVG is unable to detect this program, please do not worry, you can ignore the message from AVG and continue to use the program. You are completely protected. Once the subscription for HMA pro VPN expires, then you can purchase the new AVG Secure VPN support.